Empatika Bespoke Fitted Furniture

I knew nothing about Empatika, having found its details on the internet. I was somewhat nervous about moving ahead without a personal recommendation, but my fears were unfounded. Tristan Titeux, its founder, listened patiently to my wishes and concerns about the bookcase I required in the living room. His advice proved to be excellent, as did the workmanship involved in the unit. His employees worked diligently and carefully over one and a half days, and were respectful of my property at all times. I would recommend Empatika to future clients of the company.

We first selected Empatika for some significant renovations of our flat after seeing the amazing ways they had made use of space and the high quality of their products. We wanted a lot of things done in a short time and could tell that they had the ability to deliver. They gave us the most incredible transformation of our flat with luxurious built-in wardrobes to two bedrooms, a stunning media unit for our living room and some beautiful floating shelves for our living room and hallway. Tristan provided expert advice to us and worked through the design in great detail to ensure our needs had been fully understood. He ensured that everything was carefully measured to make use of the spaces in such a way that the cabinets fitted seamlessly into the walls that had various changes of depth along them. The result gave us exceptional storage capacity which was concealed and very practical with special features of deep drawers, lots of hanging space and additional cupboards above for suitcases. The hinged doors provided 180 degrees opening to enable easy movement giving us additional space to move around the beds. A really nice feature was having one door with a full height mirror. The Empatika team were very professional and provided lots of protection to existing flooring and furniture when assembling all the cabinets. They carefully removed our existing furniture, tied in neatly the new cabinets into the walls and ceilings and touched up all paintwork to give us a truly remarkable result. We would highly recommend them to anyone wanting true quality, a personal approach and a team that works with you and around your needs. Ben & Helen, Notting Hill

I just simply had to write a review on Empatika following a new bespoke TV area we had built in my living room. Me and my wife have been after a new TV area for quite a few months and came up with some ideas from google searches and contacted many companies to get this done, we were badly let down let down time after time from various companies who promised to send me quotes and do home visits to do the plan and design but they would simply not turn up. This was until I came across Empatika following a google search. My first contact with Empatika was over the phone when I spoke to Tristan. I explained to him that we are after a bespoke TV area for our living room, Tristan immediately gave us all the time we needed and gave some fantastic advice. He was extremely helpful and friendly and understood our requirements from the first point of contact. We felt at ease while we were going through the ideas and Tristan was simply amazing and a great listener. Tristan offered to come and visit us to give us an accurate quote and promised to provide us some drawings of how the TV area would look. Indeed, he came to our house with all the samples he promised and spent a good few hours with us going through all the different materials we could have and also went through sizes, positioning etc. Tristan sent us the drawing within a few days and we were blown away with what he was offering. The TV area he would build for us looked absolutely amazing In the drawings and was exactly how we had planned for. Over the next few days we went through the plans without any pressure from Empatika, we decided to change a few small details and Tristan immediately changed the drawings for us and re-sent them. The main thing was Tristan said, and I will quote ‘ you can change things around as much as you want, I want it to be just like you want it, there is no issues whatsoever, change it a million times if you want’. This put me at ease as I knew my wife would keep changing her mind on little details, and indeed my wife decided to change it a few more times, we were going back and forth with slight tweaks which did not annoy Tristan even the slightest, he would simply re-send an up to date drawing and do so with a big thumbs up, no payments were exchanged to at this stage. Eventually once we agreed on the final design we decided to go ahead with our purchase, we paid a deposit and that was it, no going back now. After a few weeks Empatika sent us an email to advise us of the installation date and time. On the installation date, Empatika turned up on time. I live on the first floor so I asked them if I could help them with taking some of the equipment up the stairs to help them, they would not let me help them, they simply said ‘sit back and relax’ Installation took 1 and ½ days and as they were working they would constantly keep the working area tidy. They were very mind-fall not to inconvenience me and my wife and would move things if they got in the way. I was very surprised as the amount of sophisticated tools they carry to do the work, every single detail was checked via all these machines and I simply could not find anything that looked out of place. The work was very meticulously done; every single inch of the installation was carried out with the most utter professionalism I have ever seen from any company. Tristan gave me a call towards the end of the 1st day to check if everything was going well and if he could do anything else for us. Once the work was completed Empatika took all the waste and cleaned the whole living room and hallway, even though they had used protective sheets over my wooden floors. Empatika gave me a demonstration of our new unit and only left after we were completely satisfied with the work. I don’t normally write such long reviews, I just don’t have the time these days, but on this occasion I simply had to. I have never come across such a brilliant company who are very meticulous and passionate about their work. They know the bespoke furniture sector very well and give you all the advice you could ask for. Empatika score maximum marks in all departments and I am so glad I have had the privilege to have dealt with such a lovely company. Thank you so much Empatika for everything.

We saw Empatika on Houzz and Tristan was quick to respond to our enquiry. They undertook all the fitted furnishings in a 4 bedroom house that we had completely refurbished. This included fitted wardrobes, a complete office fit out and cabinets in the living room. All the work was completed to a very high standard and in schedule. Tristan had some very useful ideas to contribute on the design. We would use them again.

We have found Empatika online, through a renovation process in our home that always is a bit of a headache. This company not was just accurate with their job if not precisely on time! We had to do a big cupboard for the bedroom and another for the office at home. Their job, totally in inmaculated and the team that was working at home was very respectful, educated and professional. I highly recommend EMPATIKA. And finally, i would like also to mention Tristan, the owner of the company, who was in touch with me during all the process. This is the kind of company that makes things easier when you are looking for a job well done. They know what they are doing! YAMILA ALE

We commissioned Empatika to make some solid floating shelves for our dining room copying the bevel detail of our Saarinen dining table. The shelves are fantastic 6 years on, however after a House refurbishment the MDF panels that were used to hide our sockets below the shelves were no longer clinging to the wall through the original magnet solution used. I called Tristan who arranged to get his carpenter round that same day. I photo messaged pictures of the magnets and the carpenter came with new ones which he installed where required so everything was as good as new again. I was so pleased that Tristan responded so positively and with immediacy, and made no charge for the work. Truly excellent service.

I've had the pleasure of collaborating with Tristan on a various projects in the past. He's got a high standard of quality and design; would recommend him and look forward to working with him again in the future.

High end carpentry and cabinet making. I have worked with Tristan and his team on many occasions over the past few years and can highly recommend them. Tristan and his team are professional through and through, always taking great care to ensure that their clients get great design, manufacture and installation, the best service possible. I am proud to be associated with all at Empatika and am very much looking forward to working with them again soon.

From my first meeting with Tristan I knew they were going to be good. They didn't disappoint. A truly professional company. The quality of their bespoke bookcases + media units are fantastic. Great job! I would definitely use them again. They are honest + reliable .

Design and build of bedroom wardrobes and bookshelves including steps up to a raised area and radiator cover. The quality of the design and the professionalism of the Empatika team were outstanding. The result is both beautiful and very practical - making use of a small area vera intelligently.

Design service and building of a fixed living room media unit and storage. Very elegant design, professionally installed by friendly and tidy carpenters. Carefully painted to a very high finish.

We had to make a few unexpected compromises with our design, after agreeing them with the designer, but overall we were happy with the finished product. The carpenters and painters were professional, tidy and provided a good finish.