The Stone Factory

I have used the Stone Factory for 2 projects. The first was in a rental unit where the kitchen was completely updated with granite counter tops and new cabinets from the Stone Factory. Mariana's expertise helped me get everything done exactly right. We also used the Stone Factory for my home kitchen where they installed granite countertops and a Neolith porcelain back splash. The project came out beautifully. The expert advice we received was one of the keys to the success of the project. Any final adjustments needed were handled quickly and professionally. When doing a major renovation, you rely on many professionals to know their craft. I highly recommend the Stone Factory and I will definitely be using them again.

I would not recommend the Stone Factory. While the finished product is beautiful, we had major problems with the installation. They neglected to do a template on one section and when it was installed it was too short and looked horrendous. They had to come back and re-measure and it delayed the completion of the project. Then they blamed us for the distance to our house even though they knew our address before we placed the order. We waited for people to arrive and they never showed. The installers also accidentally broke our dishwasher upon installation. They must have hit it with the slab and cracked it and now it does not fully work and we have to replace it. The Stone Factory would not take responsibility and actually told us it was our word against theirs. Why would we break our dishwasher in a brand-new kitchen? Additionally, they did not seal the granite after the first installation, even though they claimed they did. It was not done until they came back with the piece they had to re-measure. Despite repeated requests we were never able to take our concerns to anyone other than the person who took our order. Their customer service was quite lacking and they made us feel terrible about our decision to use them, especially given the cost.

I used the Stone factory for my new kitchen Counter Top. They were absolutely wonderful. The Owner was very nice and Mariana had answers to all our questions. We were able to pick the perfect slab from their inventory which made it a lot easier. Other people said they had to go all over the state to pick the slab but we were lucky to find these guys. I would recommend this place to everyone. They also have soo many small pieces for Vanity tops and fireplaces.

I would recommend this company, I picked a slab of granite for my kitchen from their yard. They had a wide selection of natural stone which was exactly what I was looking for. They did a great job measuring out my kitchen counter. The installation was great as well. They arrived in a timely manor. It was a great experience for me.

Professional staff and awesome results from start to finish. I would recommend the stone factory with pleasure. Reasonable prices with high end service.

I am so delighted how my finished project turned out! I had my old counters replaced with granite and granite backsplash. I found everyone in this company highly professional from start to finish. The fine attention to detail cannot be surpassed and I am sure my counters will last for many many years.

I have used The Stone Factory for many jobs and I find them to be the best in overall quality and pricing. I continue to get excellent results. I highly recommend them to all.