To start, Steve is a very busy guy with an extremely small group of hand-picked guys that he uses to perform any and all work. For anyone looking to have this company do work, understand that Steve owns and operates a very small company and for the most part, he is on the job site every single day and doesn't sit in an office chair answering phones. If he doesn't immediately return your call, chances are that he is working on a job. Give the guy some time to get back to you. Steve and his crew are awesome at their work trade. Our home is 25 years old and our kitchen and bathrooms were severely outdated.
About a month ago, Steve and his team (Ed and Al) showed up to begin demolition of a master bathroom (2 sinks, shower, tub, toilet), the guest bathroom (1 sink, toilet, and bathtub/shower combo) and the kitchen. Steve and his crew also removed some carpeting in the hallways and removed old tile flooring the main entry way as well as around the fireplace. Steve showed up on time every day at about 6:30am and they worked until 4, 5, or 6pm at night. An entire day was dedicated strictly towards demolition. 1 day for a bathroom, 1 day for the other bathroom, 1 day for carpet and tile removal, and 1 day for the kitchen. Overall, from demo to installation, It took about 1 month for everything to get done. Steve was very considerate of our needs considering we didn't want to have to stay in a hotel while work was going on. At the very least, we wanted access to one bathroom while work was being performed in another bathroom which he made possible.
I was very fortunate to have time off from work while the work was being performed. Steve and his crew will always ask the homeowner questions before "assuming" what should be done. I really liked that about Steve, Ed, and Al and the questions always seemed to have saved me from headaches later on. Steve and his crew were extremely friendly and professional and they would always ensure that they were doing the work right and to the customer's satisfaction. I can't begin to tell you how many times I would check on the progress of their work or how many times I would ask questions about what they were doing. They were always polite and would always explain the processes that they use and why they use them.
Short and to the point..........if you want a group of guys that know their business and are experts at it then Steve and his crew are the guys that you would want to hire for your next remodeling project! They have the tools and skills necessary to get the job done and get it done right! My fiance and I are extremely pleased with the results that Steve has provided us and we wouldn't hesitate to call him and use him again! Thanks Steve!
****8/13/15**** - UPDATE
I am still very pleased with Team Tile & Stone's work! I have had no issues. Unfortunately, I managed to chip one of the brand new floor tiles while doing some stuff around the house. As you can imagine, I am severely pissed at myself for damaging a tile that Steve and his guys just put in less than a year ago. So, I picked up the phone and called Steve. Even though he didn't answer his phone, he texted me immediately (within a minute of the voicemail). After explaining the situation to him, he told me he would be sending Ed out to begin repairs the next day! You rock Steve! It's situations like these why I continue to recommend Steve and his crew at Team Tile & Stone for anyone that is considering a bathroom and / or kitchen remodel. Steve and his crew will go out of their way to ensure that you are taken care of. Steve and his team are highly regarded by myself, fiancé, family, friends, and neighbors. With our recommendation, Steve has also received additional jobs remodel jobs at our neighbors, family, and friends homes. They all love his work! If and when the times comes to buy another home, we have already determined that we will be calling Steve again to remodel our next home!