King Tops Inc

So to start off, I am a very meticulous and detail oriented person and I was very happy using King Tops for not only a small project in my bathroom, but my bigger project in my kitchen. Especially using an expensive slab. Jay and his team of installers were professional and sat with me and went over all of my concerns and we even repositioned items to make things work. And we were more than pleased. Not only with the service, but the price and turnaround can’t be beat!! The turnaround was days, not weeks! And in my case as I was GC’ing the job myself, so lining every contractor up was very important and they delivered! A++ Cambria Oakleigh in the kitchen Silestone Statuario in bathroom

I am disappointed with the work I received. I reached out to them in March 2023 and displayed my dissatisfaction. I also visited Home Depot and provided them with pictures and they submitted them to King Top in my presence. They also called King Top while I was there, and they acknowledged that I did reach out to them. As of today, June 5, 2023, I have yet to hear from them. I would never recommend this company to anyone. Once they were paid they could care less.

If I could give them NO stars, that's still more than they deserve. Their Customer Service rep is an idiot who does not know her job is to provide service. Contracted through Home Depot, they played games with pricing which caused a delay in fabrication and then refused to deliver during the week I took off for this project - and expected that I was going to be able to work around their schedule or "too bad" - their CSR rep encouraged me to cancel the project with Home Depot, which I ended up doing. Absolutely horrific experience, and would not want to see anyone else go through this, which is why I'm posting this review.

Installed kitchen countertops. Measurements were to the th of an inch. Excellent workmanship, clean and neat. They cleaned up my kitchen when the job was completed.