McBride & Son Homes

If I could give zero stars I would. We recently moved into a McBride home which is only two years old. We have had nothing but problems with this house. First we get a sketchy bill from them (make sure you read your contract before you sign) for a 32 year “assessment” really it’s a discount/loan that they call an assessment and screws over the homeowner and the person purchasing the home after that. McBride doesn’t take pride in their work. All they care about is getting as many houses built as they can. We now are having issues with the plumbing which is leading to subfloor rotting out and leak in our basement and there are several cracks in the foundation causing water to leak through the cracks. We came from a house built by Ivy League and lived there for over 5 years and never had any issues with that house nor did we have an “assessment” we had to pay for 32 years.

Horrible experience so far and my home is not complete. It is currently estimated to end mid June which is 3 months beyond the initial estimate when the contract was signed. The only delays have been due to gross negligence on Mcbride's end. If I could give a zero I would.

Candy is sales was great to work with. Very helpful. Wayne and Paul were good construction project managers. Paul is very helpful. Tells the truth. Problem I see is that customer does absolutely everything to deny warranty claims. Paul will even say that is messed up and customer deny the claim. Specific example. Have a door in the 4th bedroom that the latch does not line up with the frame. Latch is higher than the hole. Paul said the frame is messed up and would need to be replaced. Customer service deny the claim stating not covered by warranty. Horrible craftsmanship is covered by their warranty. Example 2. Have foot print in my driveway. Customer service denied the claim. Many more examples. They are all good to sell you a house but won’t back it up when there is issues from day 1.

Changing my 5 star review to 1 star and would give 0 if I could. I contracted with McBride to build a home in the Arbors of Eureka in January. I am scheduled for final walkthrough Sept. 23 with closing Sept. 28. My realtor requested a standard 3rd party home inspection, just like I have done with every home I have ever purchased or sold. McBride responded by laying out an "approval process", which is nowhere in the sales contract or elsewhere that effectively precludes any homebuyer from obtaining an inspection. They require the buyer to provide a Cert. of Insurance from the inspector and then their sales rep meets with their project manager to decide if you are approved. The buyer is not represented in any of this. But the real issue is the COI. A COI is standard...this one, however, is ludicrous. It requires double the coverage that even the most insured inspectors carry, plus 1 MILLION DOLLARS IN AUTO COVERAGE, amongst other things. Picture included for reference. My realtor and I checked with all inspectors in the area. None of them meet these requirements and they are not industry standard. McBride could not provide the name of 1 company that meets them either. This is essentially McBride's way of precluding any liability for poor craftsmanship. As a buyer, I have the right to an independent inspection. McBride requires the buyer to walk through and sign off on all the work done before closing. I am not qualified to sign off on construction work, that is why an inspection is necessary. The warranty is also controlled and approved or denied solely by McBride. Once you are out of that period, no protection. If you wonder why this matters...what happens when my 30 year roof needs to be replaced after 3 years and the insurance company denies it because it was installed improperly? That's right, I pay out of pocket to replace it. This is absolutely unacceptable. Nothing says 'we don't stand by our work at all' quite like this. Other potential buyers should be aware of this and steer clear. The number of posts I've seen on a neighborhood site about costly issues due to poor craftsmanship out of warranty further highlights the need to exercise the right to an independent inspection. If they built the house properly, why the pushback. HUGE red flag. I truly hope McBride does the right thing here and permits an inspection, as is my right. Update: McBride's position on this issue in response to my BBB complaint is that it states in the sales contract they can exclude any person from the premises prior to closing. That's their position when a buyer requests a standard inspection. They have the right to exclude anyone for any reason. Find another builder. This is absolutely absurd.

Worst builder. They take no pride in their work. They build their houses the cheapest way possible. They do not care about customer service. I would NOT recommend this builder.

We built with McBride 13 years ago this month. We've had to nearly rebuild the house with the number of repairs required in a 13 year period. The grading of the land was done poorly and therefore we had major sinking and breaks in the driveway. 18 Months after closing on the home, we reported the cracks and was told that the warranty expired after 12 months. Currently replacing the driveway, we have discovered that only half of the driveway was graded.. no rocks to be found and it was hollow.. the earth separated from the concrete. The fan motor went out on the AC unit after 3 years and the blow motor in the furnace broke recently. Most of the electrical outlets have been replaced because the dual switches just burned out. We've replaced at least 12 switches. The front door was replaced and we learned that it was held with ONE nail and caulk. The counter tops were replaced and the island was had THREE nails. The deck isn't to code and need to be replaced. No Pride McBride!

Good willingness to work with me. Was able to overcome the issues that we had and come to a resolution.

Built my house. Great and friendly people. Easy to work with. Feel they rush a bit too much and miss some little details. Most were fixed. Hoping they follow through on all at my 10 month walk through.