Deer Run Cabins

I’m June of 2021 I purchased a cabin built by deer run cabins. It was built in 2018. I moved in and the first winter I had, the windows had tons of condensation and there’s multiple drafts coming thru the cabin. I reached out to Calvin, the owner of deer run cabins, to ask for advice on what to do. HVAC companies were stumped and other companies as well were stumped. Of spent tens of thousands of dollars trying to mitigate the issue. Calvin immediately got defensive and started defending his product. He’s was putting blame on me and the previous owner of the cabin. All this without looking at the problem himself. he said of the thousands of cabins they’ve made, the chances of me getting “the only bad one” are slim to none. But let’s face the facts, we’re not in a perfect world… not everything will end up 100% no matter how professional you are. He originally told me to not insulate the bottom of the home because it would trap moisture in the home. He told me that there should not be insulation around the windows because since the house has sips insulation, the house needs to breathe by the windows… well that would explain the drafts coming inside. But he said it’s impossible for a sips insulated home to have drafts. Well if there’s no insulation around the windows, there’s your drafts. Long story short, he likes to interrupt people when they’re trying to explain what’s going on. He doesn’t let you finish what you’re saying and he just starts saying things that make no sense for what you’re trying to ask. This issue has been going on since October of 2021. And now, today, December 21, 2022, were still having the same problem and he still interrupts and places blame on me. If I could rate this company zero stars, I would.