Custom Homes, Energy-Efficient Homes, Heritage Building Conservation, Home Additions, House Plans, New Home Construction, Home Renovation, Home Extensions
Zonas de trabajo
Mount Waverley, Melbourne, Malvern East, Bentleigh, Chadstone, Brighton, Camberwell, Caulfield, Sandringham, Highett, Elsternwick, Glen Huntly
HIA & MBA Memberships HIA Housing Award winners MBA Housing Award winners HIA Professional Victorian Builder Award winners Bayside Built Design Award winners
Thank you for taking the time to provide your feedback.
We pride ourselves on the ability of our systems and processes to deliver a consistent level of quality to our customers. It is very important to us that all our clients expectations are met and we are disappointed that we have not met yours on this occasion.
Your project certainly had its challenges from the rock in the ground to the tight site and neighbouring conditions. We sincerely apologise for any inconvenience that we may have caused you.
We have reviewed our hand over process and have made some subtle changes as a result. There are so many elements to the construction process and we are always looking to improve.
Our maintenance program is a hallmark of our business and unique to the industry. I hope that with this service and our commitment to you that in time you may reconsider your review.
Please do not hesitate to contact me personally should you wish to discuss further.
Director of Sales and Marketing and Business partner