Waychoff's Air Conditioning inc

We had a couple of really bad experiences with Waychoff's Air conditioning. They will basically lie to you and make up fees that other AC companies don't even have to inflate the repair cost. On top of that anything under warranty will still cost you a ton of money to fix in labor and only provide a 50% of discount of the part in warranty that broke. What kind of crappy warranty is this? It's not a warranty at all. Also if you ask for a couple of extra days to pay for a repair they will threaten to disconnect your AC in the middle of the Florida Summer. Also we have had 2 major parts break under warranty just 3 years of them installing a brand new AC unit that have cost close to $1000 to repair all under warranty!

This company has the WORST customer service!!! There prices seem competitive, but for the quality they provide you are far better off reaching out to a more reputable company to ensure the job is done right. I purchased a service plan through them and paid up front. They are supposed to come every 6 months to service the equipment. They showed up right after I set up the plan in June of 2016 and never came again. They claim they called me, but never reached me. So apparently they just keep your money and forget about you. Originally, before I purchased the service plan, they sent a technician who was supposed to replace a capacitor and the coils for one of my units. This technician seemed irritated from the moment I met him. He went outside to replace the capacitor and didn't turn the electricity off to the unit and as a result fried other components (which I ultimately had to pay for). He also electrocuted himself very bad in the process! Now, last night, my A/C compressor goes out. Keep in mind preventative maintenance has not been done because they forgot about me and may have caused damage to my unit when the man fried the capacitor. Brian the service manager then called me and told me it has nothing to do with them, but they'll give me a quote on the compressor. He was rude from the moment I talked with him and has absolutely ZERO customer service skills. Steer far and wide from Waycoff's Air Conditioning! They are only out to get your money. You might be better off burning your money. That's what I did.

My air conditioner needed replacing in very humid 90 degree weather, it was installed the next day! I contacted another company in Jacksonville and they never called or showed up for the service call. A friend suggested I contact Waychoff's. They were very professional and prompt!