To all my new best friends, we made noise !
I received this email tonight from Maria’s wife Tereeia (Anne is my legal first name which I use in business transactions)
Hello Anne,
I've read your emails and I am following up on behalf of Maria and our eDesign team.
Maria has been offering eDesign service for many years and works with a dedicated and talented team of designers with a goal to help people have a home that they will love.
After reading your emails it is clear that we did not deliver on our goal with you and for that we sincerely apologize.
I want to assure you that it was not from lack of effort.
The designer who worked with Maria on your Classic Kitchen gave extra time and attention to your project. She was mindful and caring about all your thoughts and questions on the project.
Maria then gifted you the Shop Online course to assist you with your purchases and to help further she wanted to speak with you personally on the telephone.
If you know Maria she is passionate about colour and sometimes her passion can come across a bit bossy and from your response it seems her passion was not received as helpful and it is unfortunate that it transpired that way. It was truly not her intention to upset you further.
Anne, everyone here feels badly that we were not able to meet your expectations with our suggestions and we are processing a full refund with our sincere apologies.
The slides below are the original recommendations including Alpine Mist and we hope that you may find some value in some of the work we've done for you.
We wish you the very best with your project going forward.
Q
green and wood
Q