Saltar a contenido principal
Fotos
Fotos
Consejos
Lo último en Houzz
Conversaciones
Estudios de Houzz
Inicia sesión
Houzz Logo Print
Ver conversaciones
rebecca_carey49

concerned

Rebecca Carey
hace 7 años
I have just had some stair cladding completed and the have left me with a lip on every stair, they seemed to have used a bit of right angled wood on each starting "cover" the edge, however it leaves the stair uncomfortable to walk down and it looks messy, I'm a little surprised that this is the finished result and my stairs look nothing like the picture above! what can I do to resolve this?
Oak Stair Cladding · Más información
Respuesta destacada
  • PRO
    Heritage Doors and Floors LTD
    hace 7 años

    Hello there Rebecca, Am i right in thinking you didn't purchase the stair cladding or have fitting from ourselves and that the image in the comments is what you have purchased from elsewhere?

    We do agree that this is definitely not an acceptable finish and you should contact the trademen who supplied and Installed this product to rectify the issues as this is a tripping hazard and very unsafe.

    Alternatively, we do have a recommended installer who installs all our products, we can ask him to get in touch and see if he can try and help you rectify this.

    if you wish to discuss in further detail then please feel free to contact us on 01142 474917 and ask for Amy.


    Kind Regards


    Comentarios (14)

    • Jonathan
      hace 7 años
      Let's see a picture of your stairs
    • Rebecca Carey
      Autor original
      hace 7 años
      my odd stair cladding.
    • Najeebah
      hace 7 años
      hi. is the picture above an inspiration pic or something you'd agreed upon with the company?
    • Najeebah
      hace 7 años
      hi. is the picture above an inspiration pic or something you'd agreed upon with the company?
    • Najeebah
      hace 7 años
      (sorry for the duplicate)
    • Rebecca Carey
      Autor original
      hace 7 años
      No, there were no pictures offered or available from the company I used. this was more of a hail Mary post; I just posted on this company picture in hope they could shed some light on what I can do regarding my flooring, all cladding pictures I had seen were like this. so I'm quite dissapointed by what I have now, and would love more information before I go back to the company that did my flooring to ask them to rectify it. I'm a little worried that I might have hired a bunch of cowboy's. I did question them when the started and they 'promised' to level it off, they didn't, so it's about half a centimetre difference.
    • lynneamandahayes
      hace 7 años
      What they have left you with is unsafe and a tripping hazard. The front edge should be flus with the step and ideally the whole step should be one piece of wood with a bull nose edging. Failing this the trim added to the front should be fully flush with the step. They must rectify this.
    • lynneamandahayes
      hace 7 años
      That should read flush
    • A Babbsy
      hace 7 años
      I don't think it's a bad job to be honest looks like a neat installation in your photos.

      I think your issue comes down to the initial 'contract' with the company. A flush fitted installation would cost you a lot more!
    • Rebecca Carey
      Autor original
      hace 7 años
      We weren't offered any options and Tbh I didn't know this type of fitting was even an acceptable outcome, do you know what ball park cost difference we should have expected for the different types of fittings? we spent an awful lot of money on the fitting more that the oak it self, and the stairs were even more.
    • Jonathan
      hace 7 años
      Yeah.... I wouldn't be happy with this. I suspect they have put on a bead on to hide a cut edge but the wood might have been the wrong product for the job. Assuming it is tongue and groove flooring every side will have needed to be disguised.
    • Rebecca Carey
      Autor original
      hace 7 años
      Thank you, and yes you are correct this was another instillation company, we tools them what they wanted and we paid upfront and they did everything else. I will contact them and see what I can do. if not I might need to contact you person and hope for the best.
    • PRO
      Heritage Doors and Floors LTD
      hace 7 años

      no problem, we hope they sort this out for you. If not we offer a professional finish and rectify any problems on site. We believe if your paying good money for something you should get the best!


      Feel free to contact us if the company cannot help you.


      All the best.

    Patrocinado

    Volver a cargar la página para no volver a ver este anuncio en concreto

    Más conversaciones
    Cómo puedo complementar este hall de entrada?
    5
    Reforma baño mármol
    4
    Que suelo poner
    4
    Como podría distribuir se don mino departamentos en un segundo pisos
    2
    Cocina-salón-comedor, estoy un poco perdida...
    7
    España
    Personalizar mi experiencia con el uso de cookies

    Houzz utiliza cookies y tecnologías similares para personalizar mi experiencia, ofrecerme contenido relevante y mejorar los productos y servicios de Houzz. Al hacer clic en 'Aceptar' confirmo que estoy de acuerdo con lo antes expuesto, como se describe con más detalle en la Política de cookies de Houzz. Puedo rechazar las cookies no esenciales haciendo clic en 'Gestionar preferencias'.